Town Folk Festival aims to be an accessible festival for all. Below we have provided information that will be helpful in planning and attending our festival.
Please reach out at any time to let us know about any access requirements you may have and how we can assist either via email info@townfolkfestival.com or call 0432 658 353.
Town Folk will have an Accessibility Liaison Officer on-site who can provide one-on-one support as required on the day.
Please reach out at any time to let us know about any access requirements you may have and how we can assist, either via email at info@townfolkfestival.com or call/text 0432 658 353.
Companion Card holders are welcome. Once you have purchased your ticket, please email the confirmation along with your name and phone number to info@townfolkfestival.com, and we will process the companion ticket at no charge.
All stages, entertainment, bar, and food areas are wheelchair accessible. The Sunken Oval has a slight incline to enter/exit, and assistance can be provided. Please email info@townfolkfestival.com or call/text 0432 658 353 for support.
A raised and ramped platform will be available on the Sunken Oval for those who need it. Seating of various types will be available at all stages.
Unisex accessible toilets are located at The Mill, very close to the Shedshaker stage, and on the Sunken Oval.
The main car park for the event is on Richards Road. A free, low-floor shuttle bus will run all day between this car park and the festival. Accessible Parking is available at the Sunken Oval upon request.
Please contact info@townfolkfestival.com.
All main stage performances will be AUSLAN interpreted. The smaller stages will not be interpreted unless requested. Please contact info@townfolkfestival.com
All Assistance and Companion animals are welcome. The animals should be wearing a harness, lead, or a coat identifying them as assistance animals. Clearly marked drinking stations will be provided for assistance animals.
Although there is no designated quiet zone, the Botanic Gardens (1 min walk from festival entrance) provides a peaceful environment to take respite. Be on the lookout for the vine igloo by the lake hideaway – a good low sensory refuge.
If anyone would like a social story before the event, please contact info@townfolkfestival.com. Social stories include event details with visual supports, sensory considerations, detailed venue access info, and what to expect from the festival.