Town Folk Festival aims to be an accessible festival for all. Below we have provided information that will be helpful in planning and attending our festival.
Please reach out at any time to let us know about any access requirements you may have and how we can assist either via email info@townfolkfestival.com or call 0432 658 353.
Town Folk will have an Accessibility Liaison Officer on-site who can provide one-on-one support as required on the day.
Please reach out at any time to let us know about any access requirements you may have and how we can assist, either via email at info@townfolkfestival.com or call/text 0432 658 353.
Companion Card holders are welcome. Once you have purchased your ticket, please email the confirmation along with your name and phone number to info@townfolkfestival.com, and we will process the companion ticket at no charge.
All stages, entertainment, bar, and food areas are wheelchair accessible. The Sunken Oval has a slight incline to enter/exit, and a wheelchair track mat to the viewing platform. Assistance can be provided on request.
On the Sunken Oval we will have a viewing platform for people with disability, or wheelchair users, this will mean you can see the main stage.
We will also have chairs on the viewing platform, and friends/support workers can join you.
There will also be wheelchair accessible flooring over the grass for wheelchair users.
The nearest accessible toilets are:
– At the Sunken Oval near the main stage
– The Mill Precinct right next to Shedshakers, open 24 hours
– Castlemaine Botanical Gardens, open 24 hours
Please Park in one of the Accessible Parks situated on Cornish Street alongside the Sunken Oval at the Walker Street end.
Map of exact location here.
If you need any assistance on the day our Access and Inclusion Coordinator Eliza can be reached on 0400 189 847.
Performances by A. Savage, Tek Tek Ensemble, Ngaiire, Marlon Williams and The Teskey Brothers will be AUSLAN interpreted. The smaller stages will not be interpreted unless requested. Please contact info@townfolkfestival.com
All Assistance and Companion animals are welcome. The animals should be wearing a harness, lead, or a coat identifying them as assistance animals. Clearly marked drinking stations will be provided for assistance animals.
Although there is no designated quiet zone, the Botanic Gardens (1 min walk from festival entrance) provides a peaceful environment to take respite. Be on the lookout for the vine igloo by the lake hideaway – a good low sensory refuge.
If anyone would like a social story before the event, please contact info@townfolkfestival.com. Social stories include event details with visual supports, sensory considerations, detailed venue access info, and what to expect from the festival.
The Bridge Hotel front bar and band room are located on ground level and are accessible for wheelchair users.
Similarly, the beer garden is accessible via a side gate on Walker Street. This gate is unlocked and can be opened at any time by the public.
The male toilet is situated on the ground floor. The female toilet is up three steps in the hallway beyond the band room. Unfortunately, there is currently no designated accessible toilet.
Shedshaker Taproom is an accessible venue from the front, from the rear there are steps with railing.
Castlemaine Train Station is accessible, it’s approximately 1.2 km away from the festival. If you’re a wheelchair user, you will need to cross several roads for the best pathway.
